Third Party Reviews Reviews For Sport Clips Haircuts of New Market Square

5 rating

I checked in online for my son. Appointment was in 48 minutes I get there on time and my son was told it would be another 55 minutes so he goes out to his car and waits 40 minutes later we get a text " sorry you missed your appointment we have canceled it" go back in to see what in the world is going on and told no the appoinment was not canceled its still there but it will be another 50 minutes. I have never had this problem and they offered no solution what so ever or even apologize just said to wait. We left they are not exceptional by any means so NOT WORTH it. They need a lesson in customer service there is too much competition out there to treat your clientele like this.********UPDATE THE OWNER CONTACTED ME AND APOLOGIZED AND WANTED TO MAKE IT RIGHT. SHE WAS GENUINELY UPSET THAT THIS HAPPENED TO US. MY SON GOT HIS HAIR CUT TODAY ON TIME AND THERE WERE NO ISSUES IT WENT AS SMOOTHLY AS IT USUALLY DOES. APPARENTLY THEY WERE HAVING ISSUES WITH THEIR WEB SITE THAT DAY AND THIS CAUSED THE ISSUES. I CAN UNDERSTAND ISSUES WITH TECHNOLOGY AND SINCE THEY DID REACH OUT TO ME AND MAKE THIS RIGHT AND APOLOGIZE I RETRACT MY BAD REVIEW.

1 rating

I checked in online for my son. Appointment was in 48 minutes I get there on time and my son was told it would be another 55 minutes so he goes out to his car and waits 40 minutes later we get a text " sorry you missed your appointment we have canceled it" go back in to see what in the world is going on and told no the appoinment was not canceled its still there but it will be another 50 minutes. I have never had this problem and they offered no solution what so ever or even apologize just said to wait. We left they are not exceptional by any means so NOT WORTH it. They need a lesson in customer service there is too much competition out there to treat your clientele like this.

4 rating

Mylinda is great! Only rating 4 stars. Eva use their website was ?down for maintenance? during the busiest time of the day.

Rated 4.1 out of 5.0 based on 54 Client reviews

5
shari s. | July 30, 2021 Google

" I checked in online for my son. Appointment was in 48 minutes I get there on time and my son was to"

1
shari s. | July 24, 2021 Google

" I checked in online for my son. Appointment was in 48 minutes I get there on time and my son was to"

4
matthew t. | July 7, 2021 Google

" Mylinda is great! Only rating 4 stars. Eva use their website was ?down for maintenance? during the "

1
Siera K. | June 25, 2021 Google

" Basic haircut. Will be going to a barbershop next time."

2
Tom T. | June 24, 2021 Google

" There reservations system either does not work or girls don?t pay attention. They took a walk in af"

5
Hassan S. | June 12, 2021 Google

" Perfect place to go for guys haircuts."

5
Haley H. | June 11, 2021 Google

" We were seen without an appointment very quickly. We were even able to sit outside to wait because "

5
Derrick G. | May 31, 2021 Google

" I highly recommend this Sports Clips location. I did wait very long, even though I did not have an "

3
Duke C. | May 26, 2021 Google

" Great hair cuts but how they have line up doesn't match what is happening"

5
Don C. | April 24, 2021 Google

" Great haircut- Cheyenne is fabulous!"